Phone order handling
Know your customer before you say hello
When a regular calls, you instantly see their name, address and favourite order. Phone orders become faster and error-free.
- Caller identification
- Saved addresses
- Order history
Benefits
Phone orders take too long
Writing down names, addresses and orders by hand is slow and leads to mistakes during busy hours.
Caller ID
See the customer’s name as soon as the phone rings.
Saved addresses
No need to ask for the address every time.
Faster calls
Repeat the favourite order in one click.
Fewer mistakes
Orders typed into the system, not on paper.
Recognise
Treat regulars like regulars
Greet customers by name and suggest their usual order.
- Customer profile on every call
- Favourite dishes and notes
- Allergy notes saved
- Last order at a glance
Process
Phone orders in the same system
Phone orders join online and table orders on one screen and go straight to the kitchen.
- One order list for all channels
- Kitchen tickets printed automatically
- Delivery assignment to drivers
- Sales reports including phone orders
FAQ
Questions, answered
What do I need to use caller ID?
A compatible phone line or VoIP number. We’ll check your setup for you.
Does it work with mobile phones?
Yes, with the right setup. Ask us about your current phone line.
Let’s talk
Ready to get more orders?
Leave your details and we’ll call you back to show how your restaurant could sell online.
- Free consultation and demo
- Setup done for you, in days
- A dedicated person to help you
Prefer to call? We’re here Mon–Fri, 9:00–19:00